Shipping Policy

Free Worldwide Shipping

We offer free shipping on all orders, worldwide. No minimum purchase required. You will never pay extra for delivery — ever.

Order Processing

Orders are processed and shipped within 1-3 business days after payment confirmation. You will receive a confirmation email with tracking information once your order has been dispatched.

What Happens After You Order

Payment Confirmation — Your order enters our fulfillment queue.
Warehouse Pick & Pack — Items are carefully inspected and securely packaged.
Dispatch — A tracking number is generated and emailed to you.
In Transit — Your fixtures begin their journey to your doorstep.

Estimated Delivery Times

Delivery typically takes 6-12 business days after shipment, depending on your location. International deliveries may vary slightly due to customs processing.

Delivery Windows by Region

Domestic (Continental) — 6-9 business days
Remote & Rural — 9-12 business days
International — 8-12 business days, subject to local customs

Customs & Duties

We cover all customs duties and import taxes. You will never be charged additional fees upon delivery. The price you see at checkout is the final price you pay.

Order Tracking

Once your order ships, you will receive a tracking number via email. You can use this number to monitor your package's journey from our warehouse to your doorstep.

Shipping Restrictions

We currently ship to most countries worldwide. If your location is not available at checkout, please contact our customer service team for assistance.

Damaged or Lost Packages

If your package arrives damaged or does not arrive within the estimated delivery window, please contact us immediately. We will work with you to resolve the issue promptly.

What to Do If Something Arrives Damaged

Photograph the Package — Capture the outer box and the damaged item.
Contact Us Promptly — Reach out through our Contact page with your order number.
We Make It Right — We will arrange a replacement or refund at no cost to you.